Government Request Protocols
How to Respond to Campus Visits and Information Requests by Government Officials
When government officials visit our campuses and request information about students, faculty or staff, there are standard response procedures that front desk staff should follow. Visiting officials may show a badge or paperwork as proof of identity.
Below are the steps for responding to both scheduled and unscheduled visits and requests.
Campus Visits—Unscheduled & Unexpected
- Ask them to please wait in the lobby while you call someone who can assist them.
- Call the Department of Public Safety’s Office at 617-627-3030.
- Thank them for waiting and let them know that someone will be right with them.
Campus Visits—Scheduled & Expected
These are usually regarding the following routine background checks:
Employment Verification
- Refer to Human Resources or Tufts Support Services (TSS)
- Hire Date
- Termination Date
- Positions Held
Education Verification
- Refer to Registrar
- Graduation Date
- Degree Earned
- Transcript Request
Visa Verification
- Refer to the International Center (I-Center)
- Applies to international students on F-1, J-1 or other visas
- Confirm enrollment status, departure and reentry dates
When in doubt about where to send them, call the Tufts University Police Department (TUPD).
Boston Health Sciences Campus
617-636-6610
Boston SMFA Campus
617-636-6610
Grafton Campus
508-887-4900
Medford/Somerville
617-627-3030
For additional assistance, you may contact the following resources:
Mary Jeka, General Counsel
617-627-4220 (office)
Dana Fleming, Assistant General Counsel
617-627-0411 (office)
Disclaimer
The material contained on this site is provided for informational purposes for the faculty and staff of Tufts University. Nothing contained on this site and its related links may be construed as legal advice from the Office of University Counsel. Members of the Tufts community should consult the Office of University Counsel directly on specific legal issues.